Privacy Policy
Privacy Policy
Last updated: July 24, 2025
Nooche operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Nooche is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we say “personal information,” we mean any information that identifies, relates to, or could reasonably be linked with you. This doesn’t include information that has been anonymized or de-identified so that it can’t be linked back to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services and where you live:
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Contact information like your name, shipping and billing address, phone number, and email address.
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Payment and transaction details including credit or debit card numbers, payment confirmation, and transaction history.
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Account information like your username, password, and account preferences.
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Shopping behavior, such as items viewed, added to cart or wishlist, or purchased.
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Communications you send us, such as customer support inquiries.
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Device and browser information, including IP address and device identifiers.
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Usage data related to how and when you interact with our Services.
How We Collect Your Personal Information
We may collect your personal information from a few different sources:
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Directly from you, such as when you create an account, place an order, or contact us.
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Automatically, through cookies or tracking technologies when you browse or interact with the Services.
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From third parties, such as payment providers, fulfillment services, or marketing partners.
How We Use Your Personal Information
We use the personal information we collect for a variety of purposes, including:
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To provide and operate the Services, including processing orders, handling returns, and managing your account.
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To personalize and improve your experience, including product recommendations and remembering your preferences.
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For marketing and advertising, such as sending promotional emails or showing targeted ads.
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For security and fraud prevention, including verifying your identity and monitoring for suspicious activity.
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To communicate with you, including order updates, customer support, and transactional emails.
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To comply with legal obligations, such as responding to law enforcement or regulatory requests.
How We Share Your Personal Information
We may share your personal information in the following situations:
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With Shopify, who hosts our store and helps us operate the Services.
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With service providers, like payment processors, shipping carriers, or customer support tools.
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With advertising and analytics partners, for marketing and personalization.
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When you give us permission, such as connecting with social media or using integrations.
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With our affiliates, or if we are involved in a merger, acquisition, or sale.
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To comply with the law, or to protect our rights or the rights of others.
Shopify and Your Data
Our store is powered by Shopify. Shopify collects and processes your information to help us run and improve our business. This includes using your interactions across Shopify-powered stores to offer features like personalized recommendations or marketing tools.
Shopify is responsible for some of the data it processes, and you can learn more about how they handle your information by visiting the Shopify Consumer Privacy Policy. You may also exercise your data rights directly with Shopify by visiting their Privacy Portal.
Third-Party Links
The Services may contain links to third-party websites. These sites are not controlled by us, and their privacy practices may differ. We recommend reviewing their privacy policies before sharing any personal information.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in your location. If you believe a child has provided us with personal information, please contact us at support@nooche.com so we can remove it.
Security and Data Retention
We take reasonable steps to protect your information, but no system is 100% secure. Please avoid sending sensitive information through unencrypted channels.
We retain personal information only as long as necessary to provide the Services or fulfill the purposes described in this Policy, including legal, accounting, or compliance needs.
Your Rights and Choices
Depending on your location, you may have certain rights under applicable laws, including:
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The right to access or receive a copy of your personal information.
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The right to correct or delete your information.
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The right to opt out of sales or targeted advertising.
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The right to transfer your data to another service provider.
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The right to manage your marketing preferences.
You can exercise these rights by contacting us at support@nooche.com. Please note we may need to verify your identity before processing your request.
Complaints
If you have questions or concerns about how we handle your data, please contact us at support@nooche.com. Depending on your location, you may also have the right to file a complaint with your local data protection authority or appeal a decision we’ve made about your privacy rights.
International Data Transfers
We may transfer your information outside of your home country, including to countries that may not provide the same level of protection. Where required, we rely on safeguards such as Standard Contractual Clauses approved by relevant authorities.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Last updated" date above. We recommend checking this page periodically to stay informed about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, you can contact us at:
Email: support@nooche.com
Mailing Address: Kew East, Kew East, VIC, 3102, AU